01
What I owned
I handled business requirements, user acceptance testing and change management for the units I supported. My co-manager led technical integration.
RequirementsTestingAdoption
Plan for adoption
alongside delivery.
When training and go-live moved online, I combined live sessions, recorded guides and local champions. People across time zones could learn and get support in ways that suited them.
03
What this shows
I plan for adoption alongside delivery.