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Making project delivery visible

Project Manager

I worked on a project management system for public-sector and government-linked organisations whose delivery information was scattered across spreadsheets and email.

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Zila at a workshop with layered paper dashboard, discovery notes, process map and mobile prototypes.
01

What I owned

I was the primary client contact and handled proposals, scope, communication and the delivery plan. Engineers owned the build. I supported client teams through training and handover.

ScopeDeliveryHandover
02 / A decision that mattered

Standard features first.
Custom where needed.

I prioritised standard platform features and reserved custom development for needs the client could not meet without it. This helped keep the solution maintainable.

03

Result

The system was sold to government-linked and public-sector clients.

Zila at a workshop beside paper prototypes, discovery notes and a process map.